Webcam Troubleshooting        This is the questions page to the problems you have. Each question on this page takes you directly to the answer rather than having to scroll all the way down a full page of information.        Please bear in mind this page is updated daily and if the question you seek the answer to is not here, then it may well be here tomorrow.        Please feel free to email the author of the site if you have a specific problem you need help with and we will do what we can to get back to you and solve the issue. Don't forget to check out our tips and tricks section under your operating system. We have a lot of answers to your questions to solve you problem there also.   (Q1) Question I have a p3 450mhz with 256MB RAM and a 32MB Graphics card. I recently bought a AIPTEK pen 3 in 1 cam. Works great except as a web cam when ever I use a communication package with it I get cut off the internet. (Q2) Question I have just upgraded from win ME to win XP but now I can't use my webcam, All my contacts are running win 98se. It seems that I am now running windows messenger and everybody else is running msn messenger, my son tried to install windows messenger but was unable to as the program said he had the wrong op system. Does anyone know how or if we can get around this (Q3) Question I have used the CD provided with my CREATIVE webcam model number CT6840 however when I connect the webcam I receive a message stating:- File 7610 set was not found C:/windows/options/install NOT FOUND I then have to disconnect the webcam and then reboot the computer to continue. Any suggestions please? (Q4) Question Why can’t I see any preview window (blank blue screen)? Why I can’t see my video device listed when I click menu->video source? (Q5) Question Why is the captured video too dark?